Delivery & Payment


Payment Method

Malaysia bank online banking, such as Maybank2u, CIMBClicks, RHB Now, Affin Online, AmOnline, Hong Leong Connect, Pbe, Alliance Online, Standard Chartered Online, etc, Credit card via PayPal.

Time For Payment Authorization

1 to 2 Working Days.

Shipping Method

Malaysia Post.

Total Time For Delivery

WH Shoes Trading Sdn Bhd will try to delivery all the items to the customer as soon as possible. However, total time is based on the amount of time it takes to get payment authorization, order processing, origin point of delivery, and the transit time from the carrier. This can range from 7 to 10 working days, or certain items and location may takes longer time to deliver.

Shipping Charges

There will be no shipping charges. Furthermore, your original shipping fees are non-refundable in the case of a returned product. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you if your item is returned for a refund to WH Shoes Trading Sdn Bhd.

Exchange & Return Policy

All products sold from WH Shoes Trading Sdn Bhd are not exchangeable and returnable unless the product offered by WH Shoes Trading Sdn Bhd itself is not as described. Buyer pays return shipping fee; or keep the product and agree with refund policy.

Refund Policy

WH Shoes Trading Sdn Bhd guarantee to refund the product price for undelivered purchases, or it is significantly not as described upon completion of investigation. You will receive your refund on the same card or bank that you used to pay for your order. It usually takes around 3 to 20 business days for the refund process. Please note that the following costs cannot be refunded if any:-

  1. Currency conversion fees charged by your credit card issuer.
  2. Credit card transaction fees.
  3. Floating exchange rates.
Please contact our customer service for any further inquiry or assistance.

Have any questions?